Brother Philippines Customer+ Loyalty Program

I’m no stranger to Brother products. We have an electric sewing machine from the 80s at home that my uncle still likes to use every now and then. It continues to work and the only thing I remember that we ever had to replace was a light bulb. Some of may not know it though, but Brother also has a pretty awesome customer loyalty program. And they’ve just made it even better.

Sewing Machine
The newest successor to my Uncle’s old Brother sewing machine. Our’s still works by the way.

 

To begin with, Brother’s customer loyalty program has already been running silently for a while now. Although not official, it’s been used to gather feedback to help improve the program, resulting in what should be an even better after sales experience for consumers.

Patty Laurel and Troy Montero
The event was hosted by Patty Laurel and Troy Montero

 

The newly announced Brother Philippines Customer+ Loyalty Program starts out with a free extra year of warranty coverage at no extra cost. Of course, you’ll get the standard 1 year factory warranty, which comes with your purchase. But you can easily get that extra year of coverage by filling out a form. With that little bit of effort, you get extra peace of mind for another year.

Extended Warranty

Another thing that is addressed by the Brother Customer+ Loyalty Program is that consumers often don’t know how to maximize their printers and sewing machines. Heck, some of them might not even know their way around basic operation. The loyalty program offers Brother consumers comprehensive training sessions, both for new and 7,000 existing printers and multi-function centers.

Surprisingly, the perks don’t stop there. The program will offer regular updates, such as on consumables, surveys, sales and special deals, and most especially a trade-in program that’s given two years from when the customer becomes a Customer+ member.

Loyal Customers
Just some loyal Brother Philippines customers at the event

 

As much as people tend to go for the best deal, it seems that just as many people tend to overlook the importance of a good warranty. Brother Philippines now offers one of the best customer loyalty programs and after sales support I’ve seen yet, so if you’re looking for the best value on your next printer or sewing machine, you may want to make it a Brother next time.

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