Buying a phone is an investment and while you can usually get a replacement period, it’s typically not more than 7 days since it’s government-mandated. So kudos to Cherry Mobile who has gone above and beyond with the move to extend their replacement period to a whopping 128 days! That’s more than 4 months! On top of that, they are also extending their service warranty to 18 months from the standard 12 months. How’s that for peace of mind?!
With Cherry Mobile firmly entrenched in the online space with their Cherry Shop as well as official stores on both Lazada and Shopee, consumers who had previously been hesitant to buy a phone online can rest easier knowing they have ample time to get their unit replaced or serviced. According to Elias Landong Jr., Cherry Mobile’s AVP for Sales, “We’ve always been thankful to our loyal customers for the continuous support they’ve shown for the brand. Their unyielding support has fueled the brand all these years. And by extending our replacement period to 128 days, we want to show how we value our customers by sharing this good news.”
Currently, they have 25 service centers nationwide. For further inquiries, their customer service line can be reached through the following channels:
- Customer Service Number: 09969777770
- Facebook: www.facebook.com/cherrymobilecustomersolutions
- Email: [email protected]